Postal Services

There is currently only select home postal delivery service in Dubai, using Emirates Post “My Home” service. Check with Emirates post if this is available in your area. Otherwise to receive mail in the UAE, P.O. Box numbers are required and are located in  post offices throughout the city and in residential areas, including one in the foyer of the World Trade Centre Exhibition Hall. You can find a list of Dubai post offices and opening times in the link below:

You can subscribe to a Post Box for an annual fee, although most staff use the office address for mail delivery.

Letter post to and from Europe is quite reliable; though delivery can take up to two weeks and occasionally mail goes astray. Be aware that mail can be opened and checked by customs, especially parcels. The most reliable way of sending material is by international courier, though customs inspection is mandatory.

EXPAT Mail addresses in Shell-London and Shell-The Hague are also available for staff to forward mail. These are: 

Employee name, SEPIL / SMME, Expat Mail Shell International

And then either

P.O. Box 245, 2501 CE The Hague, the Netherlands                           


4-8 York Road, Waterloo, London, SE1 7NA, UK

The materials that can be dispatched through the service are limited to: business related items, documents, newspapers, identified subscribed magazines and letters.      

Phone and Internet Providers

Landline phone calls within Dubai are free of charge and most shops, restaurants etc. will let you use their phone for local calls. Discount rate periods for calls to other Emirates and to GCC countries are between 7:00 p.m. to 7:00 a.m. on week days, and all day on Fridays and National Public Holidays declared by the Federal Government. An International Direct dialing service is available to most countries for which the discount rate period is between 1:00 a.m. and 7:00 a.m. every day.

There are two telephone and internet service providers in Dubai, Du and Etisalat. You can review the available packages on their individual websites ( Both providers have offices in the major malls; in addition, Etisalat has an office in the Convention Tower.

For more information on this topic, please see our Inside Guide.


There are dozens of radio stations broadcasting in a variety of different languages including Arabic, English, Hindi, Malay and Urdu.

English-speaking stations available are:

BBC World Service

Dubai 92

Radio 2

Radio 1

Dubai Eye


Channel 4

87.9 FM

92 FM

99.3 & 106 FM

100.5 & 104.1 FM

103.8 FM

104.4 FM

104.8 FM

Broadcasts in English 9am - 6pm daily.
News & current affairs

Top 40 hits

Familiar classic rock, pop and soul tunes. Counselling and motor advice phone-ins

Mainstream hip-hop, R&B and dance. Becomes more eclectic in evenings

Local and regional news, current affairs, phone-ins & general talk

Commercial dance and R&B. Popular with the yoof

Top 40 hits


Depending on the type of property that you are renting and its location, there are different ways you can access TV either via cable or a Satellite dish.  

Although some terrestrial, free-to-air TV channels are available in Dubai, the choices are limited, with UK and US programmes often six months behind the pay or subscription channels. Satellite packages and cable TV offer a wider variety of channels and more English-language programmes. The main providers – OSN, Etisalat and du – offer packages and home installation services at competitive rates.


Outpost Dubai

Focal point: Focal Point Outpost Iraq/Dubai
Office hours: Sun to Thurs 8:30 to 12:30 Weekend: Fri/ Sat
Languages: English, Dutch.
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